When it comes to getting things working properly during your conference call, then it is important for everybody to know what it is you will be discussing, and that you will be looking to deal with each subject individually and in order. This is why it is important to have a fixed agenda in place, as this will help structure the call, and hopefully prevent people from jumping in with different topics out of sequence.
The most important thing for a good conference call is to make sure that everyone taking part is aware of what the agenda is, and what they are going to be discussing and in which order. It is always best to leave an option for any other business at the end, and if somebody tries to jump in with another subject during the agenda, ask them to bring it up at the end. This will help to keep the conversation relevant to each topic.
If you are having a conference call where one or two callers are only there to discuss some of the topics, deal with these first so that those people can leave the call and not have to spend time waiting for their topic on the agenda to being. This is especially relevant if it is a supplier, or someone outside your company that is involved, as they will not want to listen to everything else that your company is discussing.
By following these you will be able to set an agenda to make sure your conference call goes smoothly.