The “best“, when it comes to teleconferencing is very much a variable factor. It’s not a conclusive top 10 list that you can find many of online – and that’s why we are different when it comes to helping you research the best in conference calling, as it’s more to do with your business needs, rather than some random top 10 created by some random guy online.
Here’s why top 10 lists suck:
The article writer of the “Top 10 conference call providers” doesn’t know you and hasn’t even tried to understand your business needs. Thus, it may actually be #10 on the list that’s better for you, as opposed to those in position #1.
The top rated provider is “free”. Don’t be drawn in by “free” providers (tip; 99% are rarely anything but a free service).
‘X’, ‘Y’ & ‘Z’ offer all the bells and whistles of the circus. Are you sure you need all those? Are you aware of all the costs involved?
Is the top list focused on your usage? No. What a surprise.
So, what to use if top 10 lists don’t work for finding a new conference call provider? Use our Recommendations Engine – answer numerous questions about your business needs when it comes to conference calling and by the time you’ve finished it, we’ll provide you with recommendation for which service provider(s) to utilse; based on your requirements and not some random top 10 list!
The age old battle of free vs. paid, it’s not as simple as most think. As we’ve mentioned above, most providers that tout themselves as “free” are anything but this. However, those that are free, or close to it, also come with their own downsides. For example, iPhone users can connect up to 5 FaceTime participants at a time, but that’s where it maxes out. Secondly, as it makes use of the internet, can you be sure that all participants will be on the best possible connection while on a FaceTime? If not, again, this could make calls quite frustrating.
Likewise, what about the use of an app like Slack? Probably one of the better business communication tools, but at this moment in time, in our opinion it’s best suited for internal business use only. Why? A key drawback if it’s going to be client faced communication, it’s going to be quite intrusive to either expect a client to have this software installed, or asking them to download and make use of it – not to mention the 101 issues that may crop up, such as the lockdown of systems via IT teams or tech problems with installing/signup – all creating more hurdles for you to have effective communications.
Paid – it probably doesn’t harm your bottom line after all, in fact, it could add value due to the professional setup of many conference call service providers. Here’s where paid is more often than not, better for your business than “free” alternatives:
Paid can often be more affordable than “free” services. I know, it sounds super counter-intuitive, but its factually correct – a paid provider could save you a small fortune in unexpected charges that come with “free” services (reference).
Pay monthly plans give you good guarantees (SLAs) for quality expectations of the service being utilised.
More attendees. You won’t find a free provider that offers the ability to conference call with large groups, let alone provide adequate performance to handle audio quality.
* Ratings for conference call providers taken from their respective Google Reviews score, as scored by their customers, past and present.
Fed up of poor quality audio?
From nuisance background noises on a call to ‘robotic’ voice distortion and a break up in audio quality – you don’t need to put up with these conference call audio issues. We list providers that have intelligent filters to make audio issues next to non-existent. Need more help? Take a look at our frequently asked questions.
Current provider too expensive?
Are your teleconferencing costs spiraling out of control due to excessive 0844 phone number costs you’ve found on your telephone bill? Or, perhaps you’re feeling confused about costs that are way above what you signed up for via a contract? This doesn’t need to be the case and we can help!
Completely new to conference calling?
If you’re brand new to conference calling, you’ve come to the right place. There are a numerous pitfalls that you, like so many do, fall in to, which, more often than not, can have a direct detrimental impact on the quality of service you recieve, or at worst, and most common pitfall – the ever increasing charges coming your way. We can help you find a provider that’s recommended to meet your needs and not the needs of the conference call provider.
What's most important to you?
Utilise our Recommendations Bot; answer some questions about what you need from a conference call provider and we'll instantly recommend a provider for you to research further.